Terms & Conditions

DELIVERY

Stock orders are despatched the same day as receipt up to 3pm (subject to stock availability) and most bespoke items are despatched within 5-10 working days.
Delivery is made by next day courier, pallet or dedicated service dependant on location and order size and weight.

UK MAINLAND COURIER

Standard Package – £12.50 / Pre – 12 – £25.00 / Pre – 10.30 – £45.00
Saturday Delivery – Additional £37 per delivery

Large Package (over 1000mm or over 20kg) – £25.00 / Pre – 12 – POA / Pre – 10.30 – POA

Long Package (up to 3000mm) – £25.00
Extra Long Package (up to 6500mm) – From £45.00

*Isle of Wight – from £40.00

SCOTTISH MAINLAND

Standard Package – £15.00 / Pre – 12 – £27.00 / Pre – 10.30 – £48.00

SCOTTISH HIGHLANDS

Standard Package – from £27.00
Large Package – from £45.00

ISLE OF MAN, CHANNEL ISLANDS, ISLES OF SCILLY & SCOTTISH ISLES

Standard Package – from £70.00
Large Package (over 20kg) – from £85.00

UK MAINLAND PALLET

Half Pallet – £60.00
Full Pallet- £75.00
Oversized Pallet – from £110.00

SCOTTISH HIGHLANDS & OFFSHORE PALLET

Pallet – POA

DEDICATED COURIER

POA – Dependant on weight and location

RETURNS

  • All damages, errors or shortages requiring a replacement should be notified within 24 hours of receipt of order and prior to onward transportation to site.
  • We will not be held responsible, under any circumstances, for any lost time or expenses incurred during onward transportation to site and installation.
  • We reserve the right to request goods be returned to base for inspection prior to crediting or providing a replacement.
  • Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them.
  • Stock products  can be returned for restocking if the product and packaging are in a resalable condition. A 30% charge will apply. All other items are made to order and cannot be restocked.

PRICE AND PAYMENT

  • All Signage orders below £100 are subject to a £55 paint charge.
  • Prices are subject to VAT and delivery charges.
  • Debit & Credit card payments made through our Stripe portal over £750 will be subject to a 3% handling charge
  • Credit card payments of outstanding accounts or values over £1000 maybe refused or subject a service charge of 3%
  • Overdue credit accounts maybe subject to a charge of 8% per annum.
  • Goods remain the property of Spectra Signs Ltd until paid for in full.
  • The availability of forward orders are subject to stock in transit and production capacity. Availability will be provided at time of placing an order.

WARRANTY

  • We warrant that the goods will correspond with the specification and will be free from defects caused by faulty materials or workmanship for a period of one year, With an extended two years warranty available on selected items.
  • We do not warrant that goods will be fit for any purpose. Please check the specification meets the proposed application.

COPYRIGHT

  • All designs, images and other intellectual property rights in tools or patterns are the property of Spectra Signs Ltd.